Help Centre

Getting Started

• I'm a tutor, can I sign up to Dr Frost?
• How can I use a parent account to support my child?
• How do I register for a teacher account?
• My school does not appear when I search for it. What should I do?
• How do I create accounts for my students?

Resources

• What lesson resources does Dr Frost provide?

Subscriptions

• How do I subscribe?
• What is the subscription cost for Dr Frost?

Integration and Technical Information

• Why are videos not playing for me?
• What do we need to whitelist for Dr Frost to work?
• What firewall settings do we need to use for the Live! Game to work?
• How do I set up integration with Wonde?

Administration

• How do I opt out of the leaderboard?
• How do I assign teachers to classes?
• A student at our school registered for Dr Frost separately. How do I add them to my class?
• How do I view students usernames and passwords if their accounts have been created without email addresses?
• How do I change a student's password?
• How do I move a student to a new class?

Using Dr Frost

• New Student GCSE Revision Tools! - Article for Teachers
• New Student GCSE Revision Tools! - Article for Students
• Where can I see the full list of skills and reference numbers?
• How do I build a course from scratch? - Teachers
• How do I copy and adapt courses? - Teachers
• How do I manage the courses for my school? - Teachers

See all 18 articles