The Dr Frost Live! Game requires WebSocket connections to function properly. Most Live! Game connectivity issues are caused by firewall configurations that interfere with these connections.
Common firewall issues
HTTPS inspection If you have HTTPS inspection enabled, this will break WebSocket connections. You'll need to add an exception for the drfrost.org domain in your HTTPS inspection policy.
Blocked upgrade headers Some firewalls block the HTTP upgrade header that's required for WebSocket connections to establish properly.
SSL connection interruption Any SSL/TLS interception or modification will cause WebSocket protocol failures.
Required firewall configuration
To ensure the Live! Game works correctly:
- Allow WebSocket connections to drfrost.org and dfm.live
- Exempt drfrost.org from HTTPS inspection if you have this enabled
- Allow HTTP upgrade headers for WebSocket protocol establishment
- Permit persistent SSL/TLS connections without interruption
Testing connectivity
After making these changes:
- Test the Live! Game functionality from within your network
- Check browser developer tools (F12) for any WebSocket connection errors
- Verify that connections to both drfrost.org and dfm.live are successful
Need help?
If you're still experiencing Live! Game issues after configuring these settings, please contact our support team with:
- Details of your firewall/filtering solution
- Any error messages from browser developer tools
- Results of connectivity tests
You can reach us via email at support@drfrost.org or submit a support request form.